Posts Tagged ‘user-friendly websites’

Site Navigation and User-Friendliness

Thursday, April 24th, 2008

All too often, when  I redesign websites for clients who have previously paid for a website, tried to do it themselves or have had their “nephew” do it, I find very few methods for visitors to contact the business behind the site.
Make it easy for your visitors to find what they’re looking for and then contact you with questions or orders. Put your contact methods on every page. At the very least include an “email us” option or a phone number or fax number on each page. Make it easy for people to access you and your products or services. If you have a storefront include a link people can use to get directions to your location and include your hours of operation.
Your navigation should be thorough and clear and it should be on every page.  If you link out to your blog make sure there is a link to get back to your main website or, as an alternative, have the blog open up in its own window (although you should still have a link to your website on your blog). If visitors can’t quickly find what they want or can’t easily get in touch with you they are very likely to leave your site immediately. I do.
When it comes to website navigation and user-friendliness remember to keep it simple and make it clear. Do all that you can to help your visitors get what they’re looking for.